Speaking at the TravTalk ThinkTank at the Le Meridien New Delhi, Naveen Kundu, Founder, Tourism Futures.AI, highlighted the urgent need for both promoter-led and professionally managed companies to embrace the art of ‘letting go’. He said leaders must allow their teams to learn, experiment and grow, without holding control too tightly. “Beyond running a business and making money, we have an obligation to create capable professionals for the industry,” he noted. He emphasised that empowering people, delegating responsibility and enabling independent decision-making are essential for the next phase of growth.